Comments on: Lost Blog http://www.dzr-web.com/people/darren/blog/2005/05/04/lost-blog/ Darren Brierton's Blog Mon, 01 Dec 2008 18:08:14 +0000 http://wordpress.org/?v=2.1.3 By: Ivan Uemlianin http://www.dzr-web.com/people/darren/blog/2005/05/04/lost-blog/#comment-190 Ivan Uemlianin Thu, 05 May 2005 01:59:50 +0000 http://www.dzr-web.com/people/darren/blog/2005/05/04/lost-blog/#comment-190 Who is your hosting service? I had been feeling a bit miffed that my (free) ISP hadn't responded to my emails for an upgrade. I don't feel quite so miffed now. Is tihs the first time your hosts have let you down? I Who is your hosting service? I had been feeling a bit miffed that my (free) ISP hadn’t responded to my emails for an upgrade. I don’t feel quite so miffed now.

Is tihs the first time your hosts have let you down?

I

]]> By: Darren Brierton http://www.dzr-web.com/people/darren/blog/2005/05/04/lost-blog/#comment-191 Darren Brierton Thu, 05 May 2005 10:28:10 +0000 http://www.dzr-web.com/people/darren/blog/2005/05/04/lost-blog/#comment-191 My hosting service is <a href="http://www.positive-internet.com/" rel="nofollow">Positive Internet</a>. I have to say that I have always been really really pleased with their level of service---very knowledgeable Linux tech support people, rapid (less than three hours) response to queries and problems, etc. They are also very cheap. An example of their general service: I needed the subversion client tools installed so I could sync some stuff on the site with my subversion repository and they installed them within 15 minutes of my asking them to. That's pretty impressive. So, yes, this is the first time they've let me down. But I can't help feeling that this is a pretty big let down. I just assumed that they backed up user directories nightly. I'm astonished that they don't seem to back them up at all. My hosting service is Positive Internet. I have to say that I have always been really really pleased with their level of service—very knowledgeable Linux tech support people, rapid (less than three hours) response to queries and problems, etc. They are also very cheap. An example of their general service: I needed the subversion client tools installed so I could sync some stuff on the site with my subversion repository and they installed them within 15 minutes of my asking them to. That’s pretty impressive.

So, yes, this is the first time they’ve let me down. But I can’t help feeling that this is a pretty big let down. I just assumed that they backed up user directories nightly. I’m astonished that they don’t seem to back them up at all.

]]> By: Kris http://www.dzr-web.com/people/darren/blog/2005/05/04/lost-blog/#comment-192 Kris Thu, 05 May 2005 12:10:54 +0000 http://www.dzr-web.com/people/darren/blog/2005/05/04/lost-blog/#comment-192 Sadly, I'm not surprised. There is a big gap in the hosting market between cheap, mass market services and expensive, bespoke ones. I frequently see small businesses running critical applications on consumer-grade services that cost next to nothing (and so provide next to nothing). I thought Positive Internet were one of the few that existed in this gulf, and while they do have some of the hallmarks of a quality outfit (good support being one), they seem to be guilty of the worst crime among the mass market outfits, that of not protecting your data.K Sadly, I’m not surprised. There is a big gap in the hosting market between cheap, mass market services and expensive, bespoke ones. I frequently see small businesses running critical applications on consumer-grade services that cost next to nothing (and so provide next to nothing). I thought Positive Internet were one of the few that existed in this gulf, and while they do have some of the hallmarks of a quality outfit (good support being one), they seem to be guilty of the worst crime among the mass market outfits, that of not protecting your data.K

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